Frequently Asked Questions

 Most orders are typically processed and shipped within 24 to 48 hours via a USPS Tracked service. However, please note that certain products are made to order and may require a handling time of 5 to 7 business days. Any items with extended processing times will have a notice included in their description. 

 Optimal storage conditions are paramount when handling spore prints and swabs. Keep them in a cool, dark environment, or even better, store them in an airtight container in the refrigerator. With proper care, they can retain viability for many years. Similarly, isolated spore syringes, agar plates, and wedges should be refrigerated to maintain their integrity. While they can last up to a year, it's advisable to use or transfer them as soon as possible for optimal results. By adhering to these storage guidelines, you ensure the longevity and viability of these valuable genetics. 

SPOREUP was developed by mycologists with the aim of transforming the process of obtaining top-quality, stable, and clean mushroom genetics nationwide. Our commitment is to provide exclusively high-performing, stable cultures rigorously tested and approved as grade A. Leveraging state-of-the-art HEPA filter technology, we guarantee clean, isolated research cultures through our Clean Spore Guarantee.

Any products under the Clean Spore Guarantee are protected from any form of contamination. If your product is contaminated we will immediately replace or issue a full refund at buyers request. Not all our products have this guarantee & you must abide by our Return and Refund Policy: https://sporeup.com/returns-%26-refunds

Any product protected under the Clean Spore Guarantee will have this confirmation within the description of said item. Within an items description is where you can confirm if this protection is included. Any isolated products including syringes, plates, and wedges will have this protection.

Clean Spore Guarantee ✅️